Automate Your Food Order Workflow
Transform your customer interactions into seamless, automated orders. From initial contact on WhatsApp to payment confirmation and backend logging, Sommzy handles it all.
Launch the App See How It Works →Everything You Need to Scale Your Orders
Our powerful workflow combines advanced AI with logical automation to create an end-to-end ordering system that saves you time and eliminates errors.
Conversational AI Ordering
Engage customers through chat on platforms like WhatsApp or web forms. Our AI-powered steps guide them from greeting to order completion.
Dynamic Menu & Logic
Present menu options and follow up with context-aware questions, like quantity. Conditional logic adapts the flow based on user input.
Automated Payment & Confirmation
Automatically generate an order summary and provide payment instructions. The workflow waits for a "Paid" confirmation and can send reminders.
Backend Data Logging
Once an order is confirmed, it's instantly logged in your 'Active Orders' database or spreadsheet with a unique Order ID and timestamp.
From Request to Reality
We built this workflow based on a real-world need from a food depot to automate their entire customer ordering process. See the original request that inspired this powerful tool.
Original User Request
"Create a new workflow named 'Sommzy Food Depot - Customer Order'."
- Trigger: Start when a user interacts via WhatsApp/Web Form.
- Collect: Name, Phone Number, Delivery Address.
- Menu: Display options and ask for quantity.
- Confirm: Show a summary with payment instructions.
- Logic: If user replies 'Paid', send confirmation. If not, send a reminder.
- Action: Create a new entry in 'Active Orders' with a unique ID.
The Workflow, Step-by-Step
Our automation is transparent. Here is the exact sequence of tools that power every single customer order, ensuring reliability and efficiency.
Start (Trigger)
The process begins the moment a customer interacts with your channel, like sending a message on WhatsApp or filling out a web form.
tool: trigger-chatCustomer Details
An intelligent agent asks for and captures the customer's name, phone number, and delivery address in a natural, conversational way.
tool: claudeUnique Order ID
A universally unique identifier (UUID) is generated to ensure every order can be tracked without conflicts.
tool: uuid-id-generatorMenu & Quantity
The workflow presents the menu. After a selection is made, it prompts the customer for the desired quantity.
tool: codeblock & claudeConfirmation & Payment Logic
An order summary is displayed with payment details. The system then waits for the customer's response, using conditional logic to proceed.
type: conditionalStatus Updates
Based on the logic, a confirmation message is sent for paid orders, or a reminder is sent if no response is received within a set time.
tool: claudeEnd & Log Order
The workflow concludes by sending all collected data (customer details, order, ID, timestamp) to your backend system, ready for the kitchen.
tool: end-workflowSimple, Transparent Pricing
Get started with our all-inclusive plan. No hidden fees, just powerful automation to grow your business.
Starter Plan
Includes a 7-day free trial
- 10,000 credits per month
- Full Workflow Automation
- WhatsApp & Web Form Triggers
- Backend Integration
Overage: $0.1000 per extra request.
Built for Developers
Integrate our workflow automation into your existing systems with our comprehensive API. Explore endpoints, test with real data, and build custom solutions.